Thank you for choosing Mr.KINJO. We are changing the cancellation policy and payment method for group bookings as follows.
Effective from
Applies to group reservations accepted on or after Friday, February 6, 2026.
Changes
Before the change (current policy)
- 10 or more rooms:
14 days before the stay begins: 50% cancellation charge
From 10 days before the stay begins: 100% cancellation charge
- Bank transfer payment is due at least 14 days before arrival.
After the change (from February 6, 2026)
- 5 or more rooms:
From the same calendar date one month before the stay begins: 100% cancellation charge
- Payment: bank transfer in principle
Please transfer payment within one week of making your reservation.
If the deadline falls on a weekend or public holiday, payment is due on the next banking business day.
Cancellation charges are calculated on the accommodation charges for the entire reserved stay.
The room count is based on reservations at the same hotel with the same check-in date.
“One month before” means the same calendar date in the month preceding the start of your stay.
Example: for a stay starting March 20, the reference date is February 20.
If you have any questions, please contact Mr.KINJO Information.
Thank you for your continued support.